What are you looking for?

Managed Services

Medialine AG - Your Managed Service Provider

The basis for the business success of your company: smoothly functioning IT infrastructures as well as efficient and automated business processes. In the fast-paced day-to-day business, there is often not enough time to take care of IT yourself or to drive your own innovations. So that you can focus fully on your core business, Medialine AG supports you as a managed service provider and offers you IT services from a single source:

  • Customized IT services on-site and from the cloud
  • Management of individual applications or your complete IT infrastructure
  • Secure, flexible and demand-oriented ISO 27001-certified data centers
  • Platform-agnostic managed services from your own CompanyCloud, Microsoft Azure or Azure Stack
  • Private, public, hybrid or multi-cloud from a single source

We operate our data centers in Deutsche Telekom data centers, among others, in accordance with the strict requirements of German data protection law. This means your data is secure and reliably protected.

Managed Services Kreisgrafik


Full Managed Service: Your IT Flat Rate from Medialine AG

As part of our managed services, we look after your entire IT as a fully managed service provider: from your on-premise data center to the infrastructure on your premises to the individual workstation - and all for a fixed monthly price. As an IT system house and full managed service provider, we have extensive expertise in the areas of:

  • Managed Azure Cloud
  • Managed Server
  • Managed Workplace
  • Managed Mail
  • Managed Monitoring
  • Managed Security
  • Managed Datacenter & Endpoint Backup
  • Managed Kubernetes
  • Managed Disaster Recovery
  • Managed Devices 
  • Workplace-as-a-Service

Multi Cloud in perfection: CompanyCloud, Azure and Azure Stack!

Cloud environments today must be flexible, powerful and secure in order to provide managed services of complex applications and large workloads quickly, targeted and easily. Choosing the right cloud platform is both critical and difficult. Modern cloud architectures no longer rely on single solutions, but exploit the possibilities of hybrid platforms. By dovetailing our Company Cloud with public cloud providers, first and foremost Microsoft Azure, Medialine builds future-proof architectures that meet almost any requirement thanks to their flexibility and adaptability.

You now define the rules of the game for your managed services yourself. Learn more about our Azure and Azure Stack expertise and our cloud portfolio.

Basics & Knowledge about Managed Services

Managed Services Definition

A managed service is an IT service that is provided on behalf of a company by an external provider, a so-called managed service provider (MSP).

This service is a recurring service, i.e. it is usually provided every month. The exact scope of service provision is regulated in a service level agreement (SLA). The MSP provider must be selected according to the requirements defined here.

Managed services comprise various IT services that are mainly provided from the cloud. Examples are cloud computing, data backup or IT security services. Advantage: Only the services that are actually needed are purchased. In contrast to complete outsourcing, the company retains control over its own IT.

What is a Managed Service Provider (MSP)?

A Managed Service Provider (MSP) offers its customers precisely defined services in advance. The range of managed services can cover a broad spectrum. There is another important advantage that speaks for MSP: In contrast to classic outsourcing, no jobs are cut or certain departments of a company are outsourced.

Your employees are relieved and no longer have to take care of certain tasks and can concentrate on their core business. At the same time, management and control of your IT remains in your hands.

Advantages of Managed Services

  • Ideal for small and medium-sized enterprises

    Outsourcing IT is very beneficial for small and medium-sized businesses, as they do not have to take care of the IT base themselves. This volume of work can be taken over by managed service providers.
  • Full control

    You have the advantage of being able to choose which areas of your IT environment you want to outsource. This means you don't have to outsource sensitive company data.
  • Well suited to small IT budgets

    Companies with smaller IT budgets can take advantage of managed service providers. It's a better alternative to invest in reliable and smoothly running IT than to have to fix errors or glitches yourself later. With managed services, you have better control over your spending. Your planning becomes more realistic and accurate when you know what to expect at the end of the month. You can avoid sudden overload situations that require the purchase of new equipment and software licenses.
  • Optimize competitiveness

    IT must be adaptable to stay competitive at all times. New technologies and systems are constantly coming onto the market. With MSP, all the systems and software used in your company are kept up to date. By outsourcing the day-to-day IT routines, you have more time to focus on the strategic direction and growth of your business.

    Managed services from Medialine - demand-oriented and from a single source

    The individual requirements and circumstances are different for each of our customers. Business areas, organizational structures, own skill level and personnel strength in the IT environment vary greatly from company to company. Individuality is therefore the key! We tailor our offerings and services to optimally fit your requirements. How many and which services you want to use is up to you - as is the decision which services you want to operate on premise yourself or use as a managed service.

    Gestalten Sie Ihren individuellen IT-Mix nach Ihren Vorstellungen!


    Your partner for powerful and flexible managed services

    Put your trust in our expertise and many years of experience in the field of managed services. Together with you, we determine the possible uses of IT services in your company and are guaranteed to find the right solution for your requirements.

    In doing so, we extend the benefits of our CompanyCloud with the extensive functionalities of Microsoft Azure, if required. Thanks to our expertise in Azure Stack and Azure HCI, as well as the agnostic structure of our cloud services, you gain maximum flexibility and meet even the highest performance requirements. By seamlessly porting applications, we thus also provide highly scalable cloud storage for structured and unstructured data as well as big data projects at the push of a button. Analytics services enable real-time analytics, Big Data analytics, machine learning, business intelligence, or Internet of Things (IoT) solutions that allow users to collect, monitor, and analyze data. For example, big data can first be processed close to production via Azure Stack and then moved to the private or public cloud, while security-critical data and applications are always managed highly securely in the private IT environment in this hybrid scenario.

    Do you already know our Microsoft Azure MVP Dino Bordonaro?

    We design customized cloud environments for individual requirements. To do this, we ensure defined functionalities for you: With our services, you can rely on a smoothly functioning IT infrastructure that forms a reliable basis for your strategic business development. High-performance business applications that we provide for you support you in achieving your goals. Last but not least, fixed service level agreements and qualified support guarantee you maximum IT operational reliability, scalability and flexibility.

    Submit a request now for a free consultation or more information:

    When contacting us, your information will be stored for the purpose of processing the request and in the event that follow-up questions arise. Further information on data protection can be found in our privacy policy.

    Visit also the other areas of our portfolio - All our services are also available as managed service!

    All important info at a glance
    Via phone
    +49 (6751) 85378-0
    Via e-mail
    Online request
    Service Helpdesk
    Support area
    Login for customers
    Check cloud status