XRMFusion
XRMFusion is a powerful tool that displays caller information for inbound calls. It connects easily with Microsoft Dynamics 365 CE and will soon support other CRM systems such as Salesforce and HubSpot.
- Advanced Caller Information: Forget the limitations of native Teams contact info. XRMFusion extends your visibility by displaying rich caller details directly in the Teams interface.
- Global Contact Database Integration: IT teams can easily configure global databases, ensuring every team member – regardless of location – has access to key caller information.
- Direct CRM Access: With just one click, your team accesses critical CRM data to support more informed, personalized conversations.
- Improved Customer Experience: Detailed caller insights help your teams meet customer needs more effectively and deliver better service.
- Seamless Microsoft Teams Integration: XRMFusion is fully integrated with Microsoft Teams, providing a familiar interface with enhanced data access.
- Instant CRM Insights: Access all relevant customer and prospect details directly during calls.
- IT Department Support: Simplify global contact database setup and caller data management.
- Premium Customer Service: Empower your teams with detailed caller insights for personalized, efficient support and stronger customer relationships.
All important info at a glance