Microsoft Teams Contact Center
The integrated contact center with attendant console is the perfect extension for your Microsoft Teams client! Natively embedded, it enables seamless lead management and full coordination of your customer interactions.
- Visual workflow editor
- Live dashboards
- IVRs
- Reporting
- Auto-attendants
- Call forwarding
- Integration with CRM, ERP & ticketing tools
- Business hours configuration
- Text-to-speech functionality, and more
All important info at a glance