Driver Safety Training Meets the SDM Quarterly Meeting: The Parallels? Astonishing.

Our Service Delivery Management team has just completed two intensive days: we started at the conference table and then moved on to the training grounds. And it quickly became clear: what applies to driving translates surprisingly well to teamwork.

Look where you want to go

This is a key basic rule in driver safety training—and it’s just as crucial for a team. That’s why we took a deep dive into our shared team goal and the question of where we, as SDM, want to go.

The best way to practice something new is in a controlled environment

What applies to driving maneuvers on the training course also applies to our work: New services and ideas are first developed in a safe environment before they’re put into real-world use.

And you don’t learn to drive from the passenger seat

That’s why our next generation took center stage on the second day: Our trainees are given responsibility and the chance to take the wheel themselves.

Two days, lots of inspiration—and the realization: Good teamwork requires direction, room to experiment, and, above all, people who are willing to take the wheel themselves.