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How does your ticket system work?

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You report your issue via hotline, email, chat, or web interface. Each request is recorded as a ticket, prioritized, and transparently documented. You can view the status, processing status, and history at any time.

All important info at a glance
Via phone
+49 (6751) 85378-0
Via e-mail
Online request
Service Helpdesk
Support area
Login for customers
Check cloud status