IT Services
Table of contents
Get fast and easy support. Here you will find:
- Ticket system for managing your requests, projects, and support cases
- Cloud Status Monitor for monitoring our Cloud & Managed Services
- Hosted Services links to your portals
- Remote maintenance downloads for support access to your systems
- Form download for submitting a service request
Business Areas
- Account Permissions
- Account Issues
- Changes to Existing Systems
- General IT Issues
- System Outage
- Account Issue
- Software Updates
- New Software Packages
- Mailbox Configuration
- Firewall Adjustments
- Phone System Outage
Service Hours
Mon-Fri 7:00 AM to 6:00 PM
24/7 on-call service with a preceding call center for Cloud services
Languages
DE / EN
If you experience any problems reaching us via this helpdesk, you can also contact us at the following number.
Medialine Support Hotline: +49 611-9881670-89
All important info at a glance
- Via phone
+49 (6751) 85378-0
- Via e-mail
Online request
- Service Helpdesk
Support area
- Login for customers
Check cloud status
