Help Desk
Remote support or on-site service: Our help desk resolves technical issues immediately. First- and second-level support, user support, and IT emergency service.
IT Service Vorarlberg
Medialine Group – Your Experts for IT Services in Vorarlberg
Based in Vorarlberg, responsible for your IT: We combine local presence with concentrated IT expertise. Our experts develop fail-safe systems and digital solutions that measurably improve your processes. The result? You focus on your business; we take care of IT that works flawlessly.
Over 2,000 companies trust our IT services in Vorarlberg and throughout Austria and Germany. Learn more
IT-Services in Vorarlberg
IT that works. Secure and reliable.
Your IT service provider and systems integrator in Vorarlberg. IT services you can count on.
- IT Consulting & Strategy Consulting
- IT Infrastructure & Hardware
- IT Maintenance & Support
- Managed IT Services
- Cloud Solutions
- IT Security & Cybersecurity
- AI Solutions & Automation
- Communication Solutions
What our IT service offers you
Your IT is in good hands. Reliable. Secure. Available.
- Fail-safe IT: Your IT partner for digital solutions in Vorarlberg. Focus on your core business
- Proven expertise: Over 25 years of experience
- Local IT experts—on-site quickly or via remote support. 24/7 support
- Concentrated expertise: Certified IT experts working for you
- Predictable IT costs – Monthly flat rate
- Higher productivity – IT just works
- Comprehensive security – against attacks and data loss
- Future-proof infrastructure – flexible and scalable
What our customers say about us
Your local IT partner – testimonials from Austria
Medialine Austria is in the fortunate position of having many different technical IT product specialists who provide us with excellent support on specific issues that arise in day-to-day operations. Outsourcing certain IT tasks makes a great deal of sense for us.
Daniel Hesse
Head of IT & Organisation | café+co | Vienna
We are extremely satisfied with our Dell solution and are already looking forward to upgrading our ageing Dell EMC storage solution with the support of Medialine.
Karl Fischer
Head of Accounting & IT at IFE Aufbereitungstechnik GmbH | Waidhofen an der Ybbs | Austria
An Overview of Our IT Services in Vorarlberg
IT Support & Maintenance
Regular maintenance prevents costly downtime. Preventive system maintenance, updates, and continuous monitoring - guaranteed trouble-free operation.
IT Security & Cybersecurity
Comprehensive Security – ISO 27001 Certified. 24/7 Threat Monitoring, Incident Response, SIEM Services, Vulnerability Management, Compliance, Security Awareness. Your IT security – professionally managed. 27001-zertifiziert. 24/7 Threat Monitoring, Incident Response, SIEM-Services, Vulnerability Management, Compliance, Security Awareness. Ihre IT-Sicherheit – professionell betreut.
IT Infrastructure & Hardware
A solid foundation for your digital infrastructure. PCs, servers, storage, networking, and virtualization ‐ professionally planned, implemented, and supported.
Cloud Services
Comprehensive cloud solutions: On-premises + cloud from our ISO 27001-certified data centers. Private cloud, hybrid cloud, public cloud, IaaS, PaaS. Tailored to your infrastructure.
Managed IT Services
IT outsourcing at a fixed price. Full-service IT as a monthly flat rate - from system monitoring to user support. Predictable IT costs.
Software & Licenses
License management, installation, updates. Volume licensing consulting and Microsoft procurement ‐ legally compliant and cost-effective.
IT Consulting
Digital transformation requires a strategy. Our IT consulting firm develops future-proof IT solutions for your company.
Emergency & Recovery
24/7 emergency service. Disaster recovery and data recovery minimize downtime. Business continuity planning included.
Unified Communications
Integrated communication solutions for modern work. Voice and chatbots, VoIP phone systems, video conferencing, and collaboration tools - seamlessly integrated for efficient team communication.
AI Solutions & Automation
AI Potential Analysis, Intelligent Process Automation, Data Analysis, Machine Learning. Agentic AI, Predictive Analytics – Future-Proof Through Smart Technology.
▶ Meet with our on-site team ✔
Partners we work with
Close partnerships with leading manufacturers enable us to provide you with the best technical support—quickly, competently, and reliably.
Focus Partner
Partner
Lustenau in Vorarlberg | Medialine Group
Your Local IT Partner – Implementing Digital Transformation Securely
We’re here for you in Vorarlberg. With our comprehensive expertise, we’ll help you digitize your business and protect it from cyber threats—all from a single source. The highest security standards, proven cloud technologies, local contacts, and support from specialized teams of experts.
Address
Millennium Park 6, 6890 Lustenau
Phone
Hours
Monday through Thursday from 8 a.m. to 4 p.m. and Friday from 8 a.m. to 12 am.
How to find us in Vorarlberg
About the Lustenau site in Vorarlberg
In 2018, medialine austria, Helios Technologie GmbH and ML11-EDV Dienstleistungen merged to form a powerful entity. As part of the Medialine Group, Medialine AG operates from five locations in Austria. Lustenau is situated in the Vorarlberg Rhine Valley, not far from the Lake Constance tri-border area (AT/CH/DE). This region, which is a major exporter (SMEs, industry, electronics and a long-standing textile tradition), is developing a dynamic digital and IT ecosystem, benefiting from high purchasing power, its proximity to the Vorarlberg University of Applied Sciences and a cross-border talent pool in the DACH region.
Medialine Group
Your strategic IT partner in Vorarlberg
Your partner for IT infrastructure and security since 1999. More than 2,000 companies trust us.
- 7 data centers (5 in Germany, 2 in Europe)
- High-performance cloud & hosting services
- 25 locations in Germany and Europe for local support
- Comprehensive support—regional & nationwide
Our IT solutions: Tailored. Transparent. Long-term. Certified to ISO/IEC 27001:2022, ISO 9001:2015, and ISO 14001.
We look forward to hearing from you!
Do you have any questions about our Vorarlberg office, or do you need professional expertise to help with IT challenges? If so, please contact us using the form.
All important info at a glance
- Via phone
+49 (6751) 85378-0
- Via e-mail
Online request
- Service Helpdesk
Support area
- Login for customers
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