Help Desk
Remote support or on-site service: Our help desk resolves technical issues immediately. First- and second-level support, user support, and IT emergency service.
IT Service Bucharest
Medialine Group – Your Experts for IT Services in Bucharest
Based in Bucharest, responsible for your IT: We combine local presence with concentrated IT expertise. Our experts develop fail-safe systems and digital solutions that measurably improve your processes. The result? You focus on your business; we take care of IT that works flawlessly.
Over 2,000 companies trust our IT services in Bucharest and throughout Austria and Germany. Learn more
IT-Services in Bucharest
IT that works. Secure and reliable.
Your IT service provider and systems integrator in Bucharest. IT services you can count on.
- IT Consulting & Strategy Consulting
- IT Infrastructure & Hardware
- IT Maintenance & Support
- Managed IT Services
- Cloud Solutions
- IT Security & Cybersecurity
- AI Solutions & Automation
- Communication Solutions
What our IT service offers you
Your IT is in good hands. Reliable. Secure. Available.
- Fail-safe IT: Your IT partner for digital solutions in Bucharest. Focus on your core business
- Proven expertise: Over 25 years of experience
- Local IT experts—on-site quickly or via remote support. 24/7 support
- Concentrated expertise: Certified IT experts working for you
- Predictable IT costs – Monthly flat rate
- Higher productivity – IT just works
- Comprehensive security – against attacks and data loss
- Future-proof infrastructure – flexible and scalable
What our customers say about us
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Our collaboration was always well-organised, professional and punctual. Our concerns were addressed and a solution was found.
Norbert Trieder
Head of IT | Continental Aerospace Technologies™ GmbH
A family-run IT consultancy with a solution-oriented and well-established approach. As a customer, you’re in good hands here.
Samuel Teucher
Project Manager | ABUS Pfaffenhain GmbH
An Overview of Our IT Services in Bucharest
IT Support & Maintenance
Regular maintenance prevents costly downtime. Preventive system maintenance, updates, and continuous monitoring - guaranteed trouble-free operation.
IT Security & Cybersecurity
Comprehensive Security – ISO 27001 Certified. 24/7 Threat Monitoring, Incident Response, SIEM Services, Vulnerability Management, Compliance, Security Awareness. Your IT security – professionally managed.
IT Infrastructure & Hardware
A solid foundation for your digital infrastructure. PCs, servers, storage, networking, and virtualization ‐ professionally planned, implemented, and supported.
Cloud Services
Comprehensive cloud solutions: On-premises + cloud from our ISO 27001-certified data centers. Private cloud, hybrid cloud, public cloud, IaaS, PaaS. Tailored to your infrastructure.
Managed IT Services
IT outsourcing at a fixed price. Full-service IT as a monthly flat rate - from system monitoring to user support. Predictable IT costs.
Software & Licenses
License management, installation, updates. Volume licensing consulting and Microsoft procurement ‐ legally compliant and cost-effective.
IT Consulting
Digital transformation requires a strategy. Our IT consulting firm develops future-proof IT solutions for your company.
Emergency & Recovery
24/7 emergency service. Disaster recovery and data recovery minimize downtime. Business continuity planning included.y und Datenrettung minimieren Ausfallzeiten. Business Continuity Planung inklusive.
Unified Communications
Integrated communication solutions for modern work. Voice and chatbots, VoIP phone systems, video conferencing, and collaboration tools - seamlessly integrated for efficient team communication.
AI Solutions & Automation
AI Potential Analysis, Intelligent Process Automation, Data Analysis, Machine Learning. Agentic AI, Predictive Analytics – Future-Proof Through Smart Technology.
▶ Meet with our on-site team ✔
Partners we work with
Close partnerships with leading manufacturers enable us to provide you with the best technical support—quickly, competently, and reliably.
Focus Partner
Weitere Partner
Bucharest | Medialine Group
Your Local IT Partner – Implementing Digital Transformation Securely
We’re here for you in Bucharest. With our comprehensive expertise, we’ll help you digitize your business and protect it from cyber threats—all from a single source. The highest security standards, proven cloud technologies, local contacts, and support from specialized teams of experts.
Branch Manager
Address
Str. Sergent Nuțu Ion 44, 050762 București, Romania
Phone
Hours
Monday through Friday from 8 a.m. to 5 p.m.
Parking
If you are travelling in your own car, please contact us in advance to arrange the necessary details for access to the car park.
How to find us in Bucharest
About the Bucharest Location
As early as 2002 – just three years after Medialine was founded in Bad Sobernheim – we expanded our software development operations into Romania. To this day, the Romanian subsidiary Medialine EuroTrade S.R.L. and Medialine’s branch office for Eastern Europe are based in the Romanian capital, Bucharest. Inspired by family ties within the Hörhammer family, this collaboration has developed into a strong partnership.
The team led by Arthur Iridon sells, supports and implements the entire Medialine product portfolio in Romania and neighbouring Eastern European countries. The focus remains on Business Solutions to this day. Even by European standards, Romania stands out for its exceptionally high number of well-trained programmers and software consultants. Working hand in hand with colleagues in Germany and Austria, the experts develop tailored software, cloud and infrastructure solutions for businesses and public sector clients.
The Bucharest office is very centrally located and easy to reach. It is situated in the heart of Bucharest, in the impressive One Cotroceni Park building. Access is simple and convenient, regardless of your chosen mode of transport. The entrance is on Progresului Street, via Building B. The Academia Militară underground station is just a few steps away and offers a quick and convenient option for those who prefer public transport. Several bus and tram routes also stop nearby.
Medialine Group
Your strategic IT partner in Bucharest
Your partner for IT infrastructure and security since 1999. More than 2,000 companies trust us.
- 7 data centers (5 in Germany, 2 in Europe)
- High-performance cloud & hosting services
- 25 locations in Germany and Europe for local support
- Comprehensive support—regional & nationwide
Our IT solutions: Tailored. Transparent. Long-term. Certified to ISO/IEC 27001:2022, ISO 9001:2015, and ISO 14001.
We look forward to hearing from you!
Do you have any questions about our Bucharest office, or do you need professional expertise to help with IT challenges? If so, please contact us using the form.
All important info at a glance
- Via phone
+49 (6751) 85378-0
- Via e-mail
Online request
- Service Helpdesk
Support area
- Login for customers
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