Help Desk
Remote support or on-site service: Our help desk resolves technical issues immediately. First- and second-level support, user support, and IT emergency service.
IT Service Cologne
Medialine Group – Your Experts for IT Services in Cologne Vogelsang
Based in Cologne Vogelsang, responsible for your IT: We combine local presence with concentrated IT expertise. Our experts develop fail-safe systems and digital solutions that measurably improve your processes. The result? You focus on your business; we take care of IT that works flawlessly.
Over 2,000 companies trust our IT services in Cologne Vogelsang and throughout Germany. Learn more
IT-Services in Cologne Vogelsang
IT that works. Secure and reliable.
Your IT service provider and systems integrator in Cologne Vogelsang. IT services you can count on.
- IT Consulting & Strategy Consulting
- IT Infrastructure & Hardware
- IT Maintenance & Support
- Managed IT Services
- Cloud Solutions
- IT Security & Cybersecurity
- AI Solutions & Automation
- Communication Solutions
What our IT service offers you
Your IT is in good hands. Reliable. Secure. Available.
- Fail-safe IT: Your IT partner for digital solutions in Cologne Vogelsang. Focus on your core business
- Proven expertise: Over 25 years of experience
- Local IT experts—on-site quickly or via remote support. 24/7 support
- Concentrated expertise: Certified IT experts working for you
- Predictable IT costs – Monthly flat rate
- Higher productivity – IT just works
- Comprehensive security – against attacks and data loss
- Future-proof infrastructure – flexible and scalable
What our customers say about us
Your local IT partner – Testimonials from Cologne
CYBERDYNE [part of the Medialine Group] is an IT service provider that treats us as equals and responds flexibly to our needs.
Frank Schönges
Managing Director | COLONIA Spezialfahrzeuge | Gottfried Schönges GmbH & Co. KG | Cologne
Working with the entire team at CYBERDYNE IT GmbH [part of the Medialine Group] is always professional, reliable and efficient. The personal and open dialogue makes the collaboration particularly pleasant. Thanks to CYBERDYNE IT, we can focus fully on our guests – safe in the knowledge that our systems are in the best of hands.
Georg Plesser
Managing Director | EXCELSIOR HOTEL ERNST AG | Cologne
CYBERDYNE [part of the Medialine Group] provides us with reliable service delivered by highly qualified staff, as well as forward-thinking IT consultancy. What sets them apart is the personalised support and close relationship with our staff.
Michael Wenninghoff
Managing Director | Institute for Workplace Health Promotion (BGF) GmbH | Cologne
What we particularly value about our collaboration with CYBERDYNE IT GmbH [part of the Medialine Group] is the personal contact and reliable support. Tailored solutions are always implemented quickly and in a practical manner – this makes the collaboration particularly pleasant and effective for us.
Daniela Torringen
Head of Division | Medical Care Centre of Cologne University Hospital gGmbH
An Overview of Our IT Services in Cologne Vogelsang
IT Support & Maintenance
Regular maintenance prevents costly downtime. Preventive system maintenance, updates, and continuous monitoring - guaranteed trouble-free operation.
IT Security & Cybersecurity
Comprehensive Security – ISO 27001 Certified. 24/7 Threat Monitoring, Incident Response, SIEM Services, Vulnerability Management, Compliance, Security Awareness. Your IT security – professionally managed.
IT Infrastructure & Hardware
A solid foundation for your digital infrastructure. PCs, servers, storage, networking, and virtualization ‐ professionally planned, implemented, and supported.
Cloud Services
Comprehensive cloud solutions: On-premises + cloud from our ISO 27001-certified data centers. Private cloud, hybrid cloud, public cloud, IaaS, PaaS. Tailored to your infrastructure.
Managed IT Services
IT outsourcing at a fixed price. Full-service IT as a monthly flat rate - from system monitoring to user support. Predictable IT costs.
Software & Licenses
License management, installation, updates. Volume licensing consulting and Microsoft procurement ‐ legally compliant and cost-effective.
IT Consulting
Digital transformation requires a strategy. Our IT consulting firm develops future-proof IT solutions for your company.
Emergency & Recovery
24/7 emergency service. Disaster recovery and data recovery minimize downtime. Business continuity planning included.
Unified Communications
Integrated communication solutions for modern work. Voice and chatbots, VoIP phone systems, video conferencing, and collaboration tools - seamlessly integrated for efficient team communication.
AI Solutions & Automation
AI Potential Analysis, Intelligent Process Automation, Data Analysis, Machine Learning. Agentic AI, Predictive Analytics – Future-Proof Through Smart Technology.
▶ Meet with our on-site team ✔
Partners we work with
Close partnerships with leading manufacturers enable us to provide you with the best technical support—quickly, competently, and reliably.
Focus Partner
Partner
Cologne Vogelsang | Medialine Group
Your Local IT Partner – Implementing Digital Transformation Securely
We’re here for you in Cologne Vogelsang. With our comprehensive expertise, we’ll help you digitize your business and protect it from cyber threats—all from a single source. The highest security standards, proven cloud technologies, local contacts, and support from specialized teams of experts.
Branch Manager
No entries available yet
Address
Am Wassermann 29, 50829 Köln
Phone
Hours
Monday through Friday from 8 a.m. to 5 p.m.
Parking
Parking is available.
How to find us in Cologne Vogelsang
About the Cologne Vogelsang Location
Since 2022, CYBERDYNE IT GmbH has been part of the Medialine Group. From our Cologne office, we support clients throughout North Rhine-Westphalia, including the districts of Neuss, Mettmann, Mönchengladbach, Krefeld and the Ruhr region.
Cologne is renowned as a major cathedral and media city situated in western Germany. Cologne’s Old Town stretches along the west bank of the Rhine, whilst to the east of the river lies the area on the right bank of the Rhine, formerly characterised by heavy industry. Thanks to its favourable geographical location, diverse industrial structure, international business community and high quality of life, Cologne is a sought-after location for innovative and growth-oriented companies. The city’s economy is characterised by a broad mix of sectors, which means that all relevant business services are available locally, synergies are created and there is a high level of economic stability.
Medialine Group
Your strategic IT partner in Cologne Vogelsang
Your partner for IT infrastructure and security since 1999. More than 2,000 companies trust us.
- 7 data centers (5 in Germany, 2 in Europe)
- High-performance cloud & hosting services
- 25 locations in Germany and Europe for local support
- Comprehensive support—regional & nationwide
Our IT solutions: Tailored. Transparent. Long-term. Certified to ISO/IEC 27001:2022, ISO 9001:2015, and ISO 14001.
We look forward to hearing from you!
Do you have any questions about our Cologne Vogelsang office, or do you need professional expertise to help with IT challenges? If so, please contact us using the form.
All important info at a glance
- Via phone
+49 (6751) 85378-0
- Via e-mail
Online request
- Service Helpdesk
Support area
- Login for customers
Check cloud status
